Vicki Hall has been appointed director of strategic and operational planning for the Division of Information Technology.

In her new role, Hall works with Vice President for Information Technology and Chief Information Officer Scott Midkiff, Chief of Staff Ken McCrery, fellow senior IT leaders, and university stakeholders to develop, manage, refine, and monitor the progress of the Division of IT’s strategic plan and its alignment to Virginia Tech’s strategic plan and the Institutional Excellence initiative. She also manages and provides ongoing assessment of the division’s operational plan.

Hall has more than 30 years of leadership experience in information technology, business, and higher education. She joined Virginia Tech in 2015, managing high-profile projects for Enterprise Systems including implementation of the Blackbaud Constituent Management System, shifting the athletics online fundraising solution to a cloud-based service, and development of a training course repository in Canvas to help employees navigate the recent upgrade to Banner 9. To date, more than 1,100 staff members have taken the online courses.

Recently, Hall has been serving as project manager for the development of the division's 2018-2024 strategic plan and 2019-2021 operational plan, working with Midkiff, McCrery, and others to develop, implement, and execute these plans. As director, she joins senior IT leadership and will focus on the continued successful delivery of plan initiatives.

“Successful execution of the Division of IT’s strategic and operational plans is essential for us to meet Virginia Tech’s technology needs for instruction, research, outreach, and administration,” said Midkiff. “We are fortunate to have Vicki fully focused on this important task given her deep experience with information technology, her prior work in developing these plans, and her commitment to our core values.”

Hall has taken an active interest in exploring and improving the Division of IT’s corporate culture, serving as a diversity advocate for Enterprise Systems and as the first chair of the Information Technology Advisory Council from 2016-2018. She also coordinated the program for the division’s inaugural All-Hands Retreat, which focused on IT’s core values of Trust, Care, Inclusion, Service, and Striving for Excellence.

“I am thrilled to have the opportunity to serve the division and Virginia Tech in this role,” Hall said. “I look forward to continuing to work closely with IT leaders and staff and with university stakeholders as we deliver on IT strategic and operational initiatives that support the university’s goals.”

Hall received her bachelor’s degree in mathematics from Ohio State University and her master’s degree in mathematics from York University in Toronto.