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Google ‘Chat’ to replace Hangouts as Virginia Tech transitions to new integrated Gmail

Your Virginia Tech Gmail interface will look a little different by the end of the first week of February. On Wednesday, Feb. 3, 2021, Collaborative Computing Solutions (CCS, a unit of the Division of Information Technology) updated all accounts to the new integrated Gmail interface, as previously announced.

Along with having email (Gmail), team workspaces (Rooms), and videoconferencing (Meet) capabilities available within your Gmail web or mobile app, Google users will notice that the Hangouts tool has been replaced with Chat.

Chat offers new capabilities, including a modern user interface, chat rooms that support better team collaboration, and the ability to see shared tasks, digital assets, and more.

The new integrated Gmail includes four main tools: email, chat for direct messaging, teams for collaborative work, and rooms for videoconferencing.
The new integrated Gmail includes four main tools: email, chat for direct messaging, teams for collaborative work, and rooms for videoconferencing.

The following resources from Google can help you learn more about Chat and all changes associated with the new integrated Gmail:

All users should be able to see and use the new interface, including Chat, within 24 to 48 hours by refreshing their Gmail. If you have been using Hangouts on your phone, it is recommended that you install and begin using the mobile Chat app on your device instead. Previous conversations will be moved to this app.

If you have any concerns or questions, please submit a 4Help ticket or contact the Help Desk at 540-231-4357.