From the Division of Information Technology

After January 14, 2020, the Windows 7 operating system will no longer receive security updates. All users should update their Windows devices to Windows 10. 

This change has been in the works for several years, and was originally announced by Microsoft in October 2015. A free upgrade to Windows 10 for valid Windows 7 retail licenses on personal devices can be accessed by following the steps outlined in this article.  

For university-owned equipment, it is important to note that after January 14, continued use of Windows 7 will be considered a violation of Policy 7010, which specifies that IT resources and services must be securely maintained. The IT Security Office (ITSO) recommends that all Windows 7 machines be removed from their domains, as unpatched machines are significant security threats to other tenants of the domain and its users.

There may be cases where some older devices (printers, scanners, or other hardware) may not be able to be upgraded. For these limited cases, the department must implement sufficient compensating controls to limit the security exposure to the university’s network and systems and provide documentation detailing the rationale. ITSO has identified several steps to support the development of compensating controls, as well as a form to use for documenting these controls. Complete details can be found in this 4Help article.

If you need assistance or have questions regarding this process, please contact IT support (4Help) by visiting 4help.vt.edu, or calling 540-231-4357.